info@cnine.net.in
+91 98466 74888
At, C9 Event Center [Unit Of C9 Hospitality] we are committed to protecting the privacy and personal data of our customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services, including bookings, events, catering, and online transactions.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Full name, email address, phone number, postal address
- Booking and Transaction Details: Room or event bookings, payment method, billing address
- Device and Usage Data: IP address, browser type, device information, access times, and pages visited
- Communication Records: Emails, messages, or calls made to our support or reservations team
2. How We Use Your Information
We use your information for the following purposes:
- To process and confirm bookings and payments
- To provide customer service and respond to inquiries
- To send booking confirmations, updates, and promotional offers
- To personalize your experience and improve our services
- To comply with legal and regulatory requirements
- To coordinate with our event and catering partners for service delivery
3. Sharing of Information
We do not sell your personal information. However, we may share your data under the following circumstances:
- Providers: We may share your information with trusted third-party vendors who assist in payment processing, IT services, and marketing.
- Event and Catering Partners: We may share your email address or contact number with our event and catering partners to ensure seamless coordination and delivery of services related to your booking or event.
- Legal Compliance: We may disclose your information if required by law, regulation, or legal process.
All third parties are contractually obligated to protect your data and use it only for the purposes specified by C9 Hospitality.
4. Data Security
We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. All payment transactions are encrypted and processed through secure payment gateways.
5. Your Rights
You have the right to:
- Access and review your personal data
- Request correction or deletion of inaccurate or outdated information
- Withdraw consent for marketing communications
- Request information about how your data is used
To exercise these rights, please contact us at info@cnine.net.in
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, analyse traffic, and personalize content. You can manage your cookie preferences through your browser settings.
7. Retention of Data
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
C9 Event Center [Unit Of C9 Hospitality]
Email: info@cnine.net.in
Phone: +919846674888
